Terms of Service of the Online Shop www.jokerklubs.lv

1. Before purchasing services, please read the Terms of Service of SIA „JOKER LTD”, reg. No. 40003266078, registered office Katrīnas iela 12, Riga, LV-1045, (hereinafter – the Company) online shop www.jokerklubs.lv.

2. The Buyer shall not have a right to return the services purchased on www.jokerklubs.lv online shop to the Company.

3. Purchases on www.jokerklubs.lv online shop can be made at any time of the day.

4. When making a purchase, the Buyer shall certify that he or she has read these Terms of Service and is informed of the obligation to pay for the ordered service.

5. When making a purchase, the Buyer shall indicate his or her name, surname, telephone number, e-mail address.

6. The purchases are processed in the system automatically.

7. The purchase confirmation and purchase code shall be sent electronically to the e-mail address provided by the Buyer.

8. The prices of the services are indicated in euros, including value added tax of 21 %.

9. On the online shop www.jokerklubs.lv, payments can be made by Visa and Mastercard card.

10. If the Company is not able to fulfil the Buyer’s order, the Buyer shall have a right to cancel the order and the Company must make a refund to the Buyer within 14 (fourteen) days.

11. If the Buyer considers that the service does not comply with the terms of the contract, the Buyer has a legal right to submit a claim in accordance with the procedures specified in laws and regulations by sending an e-mail to jokerklubs@jokerklubs.lv.

12. After receiving the claim and notification referred to in Paragraph 11, the Company shall evaluate the validity of the claim and provide a response within 5 (five) working days from the receipt of the relevant claim or notification by sending an e-mail reply to the e-mail address provided by the Buyer. In the response, the Company shall notify the Buyer of the validity of the claim and other relevant issues.

13. The Buyer’s personal data will be used to identify the Buyer, in order to receive the purchase, make a purchase, prepare accounting documents, including invoice, refund for the overpaid amount and refund for cancelled services. Please refer to the Privacy Policy for more information on the processing of personal data.